Moving Away From Traditional Phones: Reasons to Shift to VoIP


Ensuring reliable phone access is one of the first tasks that need to be taken care of when starting a business. Even though majority of the work is done on networked computers, companies still need phone services for day-to-day communication.

Traditional phone systems are not just expensive, but they are also extremely difficult to scale up/down or reconfigure according to the business needs.

Voice over Internet Protocol, or VoIP, however, allows users to make calls over LANs or the internet. It converts analog voice signals into digital packets, and sends them over the internet.

Therefore, users can communicate with each other, anywhere in the world, if an internet connection is present. Here’s why you should consider shifting to a VoIP phone system:

Lower costs

One way businesses can realize cost saving is through the adoption of VoIP phone systems. VoIP can lower your company’s phone bill by half. On average, landline phone systems (POTS) cost companies $50 per line every month—this comprises of local and domestic calls. On the other hand, VoIP plans cost below $20 per line.

It’s important to note here that shifting to a VoIP system doesn’t guarantee lower phone expenses because calling requirements differ from business to busines. However, there’s one thing you can be sure of, VoIP will bring about considerable cost savings.

Flexibility and higher scalability

VoIP networks offer a great deal of flexibility compared to a PBX (Private Box Exchange). An internal, private phone network limits the number of phones that can be added to the system due to the limited number of lines. However, with a VoIP network, the only thing that limits your calls is bandwidth—meaning thousands of connections can be made at once.

Among other VoIP advantages, the scalability it offers makes an attractive proposition for growing businesses. You can’t always predict the number of phones you’ll require over the next year, and with traditional phone systems you have to make these estimations carefully, as to avoid spending money on phone lines that won’t be used.

A VoIP system, on the other hand, grows in line with your organization. You can add a new line when you hire an employee or remove/reassign the line when an employee leaves—you’ll always have the right number of phone lines depending on your needs.

Advanced features

In case of traditional phone services, you usually have to pay more for extra features. VoIP phone services offer additional features such as call transferring and auto attendant. The auto attendant feature can make your business seem larger than it is. For instance, you can set up the auto attendant to sound like you’re a company with multiple departments, even if you’re a sole proprietor.

VoIP also offers multi-party capabilities. Businesses can include robust conference calling features that enable multiple people to join in on the same call. Moreover, VoIP comes with features like call waiting, call forwarding, called ID, voicemail and there-way calling.

Apart from tech consultancy, we also offer highly functional and cost-effective VoIP phone system and installation services that can significantly improve your internal communications.

Get in touch with MHC Datacomm Inc. for more information about our phone system solutions and network cabling services.

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